About TIO
TIO is an AI agent platform for freight forwarders and 3PLs focused on back-office operations. The product works with a company’s existing inbox and TMS rather than replacing core systems. Based on the website, its agents can read shipment documents and emails to draft ISF filings, create lots or delivery orders with charge lines, audit filings, reconcile job charges against vendor invoices, and prepare freight quotes. TIO states that teams review and approve every record before anything is submitted or sent, and that the system is designed to start within existing workflows without requiring a new system for staff to learn. Pricing is scoped per agent through a paid pilot and sales conversation.